Terms & Conditions

Effective Date: September 5, 2026

These Terms of Service (“Terms”) govern access to and use of products and services offered by Ivy Cyber LLC (“Ivy Cyber,” “we,” “us,” or “our”), including Ivy Cyber commercial PrivacySafe subscriptions, enterprise services, hosting, hardware, training, support, and purchases made through ivycyber.com or related Ivy Cyber commercial properties.

PrivacySafe Foundation, Inc. is a separate 501(c)(3) nonprofit public charity. Foundation-operated public-interest services and charitable activities are governed by the Foundation’s own Terms of Use. PrivacySafe Social is a Foundation-operated service hosted in the European Union, on infrastructure in France through a hosting provider organized in Portugal, and has service-specific Privacy Policy and Terms of Use. Ivy Cyber may provide contracted technical or administrative services to the Foundation without becoming the owner or policy authority for those services or funds.

1. Acceptance of Terms

By purchasing, accessing, or using an Ivy Cyber Service or Product, you agree to these Terms and any product-specific terms presented with the transaction. If you do not agree, do not purchase or use the affected Ivy Cyber Service or Product.

2. Modifications to Terms

We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms at any time by posting updates here. You should review these Terms regularly. Notice of significant changes may also be made via social media channels:

3. Use of Services

Our Services and Products are provided for educational, informational, and lawful purposes only. Prohibited activities include:

  • Privacy violations including, but not restricted to, unauthorized data harvesting
  • Engaging in illegal activity
  • Harassment or abuse of others
  • Malware distribution

We may refuse, suspend, or revoke access where reasonably necessary to enforce these Terms, protect users or systems, respond to abuse or legal requirements, or manage a discontinued Service, subject to applicable law and any controlling written agreement.

COPPA Notice

Ivy Cyber commercial services are not directed to children under 13. Purchases, paid accounts, enterprise agreements, and other transactions may require the customer to be at least 18 or otherwise have legal capacity or valid authorization. If you believe a child has provided personal information in circumstances governed by COPPA or another applicable child-privacy law, contact privacy@ivycyber.com.

Conduct on Learning Platforms

By enrolling in courses or participating in workshops, asynchronous coursework, or live events through Ivy Cyber, users agree to maintain respectful, lawful, and ethical conduct within our Learning Commons and related educational environments. Ivy Cyber may use different free-software or other classroom, conferencing, and course-delivery systems over time.

  • Engage in discussions and coursework with courtesy and professionalism.
  • Respect the privacy of instructors and fellow students and comply with applicable copyright, software-licensing, trademark, confidentiality, and course-material restrictions.
  • Refrain from any form of harassment, abuse, discriminatory language, or disruptive behavior.
  • Not share access credentials or distribute course content without permission.
  • No doxxing or sharing of identity and/or personal and/or demographic information about other users without permission.

Violation of this code of conduct may result in removal from sessions, revocation of course access, ban from future participation without refund, or other punitive and/or legal action. Ivy Cyber reserves the right to take appropriate action in the interest of maintaining a safe and respectful learning environment.

Events, classes, and course materials provided are purely educational in nature. We do not provide legal advising, financial advising, or operational advising for activism and are not liable for your actions. By accessing our Ivy Cyber platforms, you acknowledge and accept these conditions as part of our overall Terms and Conditions.

4. Affiliate Program

Users who register via https://ivycyber.com/affiliate to participate in our Affiliate Program (“Affiliate(s)”, “Affiliate Program”) agree to the following additional terms:

Eligibility and Registration

To become an Affiliate, you must complete the registration process and be approved by Ivy Cyber. We reserve the right to accept or reject any application at our sole discretion. Affiliates must:

  • Be at least 18 years old and capable of entering into legally binding agreements
  • Provide accurate and complete registration information
  • Maintain an active email address for communication and account updates

Permitted Use

Approved Affiliates may promote Ivy Cyber and PrivacySafe products and services using:

  • Personalized referral links issued through the affiliate portal
  • Unique coupon codes assigned to their account

These tools may only be used in ethical, privacy-respecting, and lawful promotional contexts, including your own website, blog, email newsletter, or social media platforms. You may not:

  • Engage in deceptive marketing or misrepresent Ivy Cyber or PrivacySafe products or policies
  • Spam individuals or groups, including via email, forums, or comment sections
  • Use referral links in paid advertisements without prior written approval
  • Misuse your affiliate status to gain personal discounts or commit fraud
  • Collect, share, or sell personal or sensitive information about users via hyperlinks, web portals, or social media posts using Ivy Cyber or PrivacySafe URLs, coupons, or branding

Affiliate Compensation

Affiliates may receive commissions or incentives based on referred purchases. Payout terms, eligible sales criteria, and thresholds for disbursement are defined in the Affiliate Portal and may be updated from time to time. Ivy Cyber reserves the right to:

  • Adjust commission and/or coupon discount rates without prior notice
  • Withhold or reverse commissions for any reason, including returned or canceled orders
  • Terminate affiliate accounts for violations of these Terms or misuse of the program

Affiliate Privacy and Data Use

We take the privacy of our Affiliates, users, and customers extremely seriously. All data submitted through the Affiliate Program is handled in accordance with our Privacy Policy and is used only for account management, commission metrics, and communications related to the Affiliate Program. We do not sell or share Affiliate, user, or customer data with third parties for marketing purposes.

Affiliates may access high-level sales metrics and related data through the Affiliate Portal. This information is confidential and may not be disclosed or shared outside your organization without prior written permission from Ivy Cyber.

Affiliate Participation

Participation in the Affiliate Program does not establish an employment, partnership, or agency relationship between you and Ivy Cyber. Affiliates act as independent promoters and are solely responsible for complying with any and all applicable laws in their respective jurisdictions, including but not limited to rules and regulations in regard to advertising, disclosure, and taxes.

Affiliate Termination

You may terminate your participation in the Affiliate Program at any time by contacting affiliates@ivycyber.com. Ivy Cyber may suspend or terminate your account without notice for any violation of these Terms or for inactivity. Upon termination:

  • You must stop using all referral links and coupon codes immediately
  • Any unpaid, eligible commissions may be disbursed at Ivy Cyber’s discretion

5. Copyright, Software Licensing, and Trademarks

To the greatest extent feasible, software published or distributed by Ivy Cyber is Free/Libre and Open Source Software (FLOSS) and is governed by the specific license accompanying that software. Website text, documentation, graphics, photographs, course materials, and other expressive works may be governed by different copyright licenses or notices. Unless a page or repository says otherwise, do not assume that one license applies to every type of material.

The Ivy Cyber™ name, PrivacySafe® brand, 3NWeb® name, logos, and other source-identifying marks are governed by trademark law separately from copyright and software licensing. A free-software license does not by itself grant permission to present a modified product or service as an official Ivy Cyber or PrivacySafe offering.

Where a repository, download, product, or written agreement identifies a particular software or content license, that specific license controls the rights granted for that material. Nothing in these Terms is intended to reduce rights granted directly by an applicable free-software or Creative Commons license.

6. Software Disclaimer and Licensing Scope

Commercial PrivacySafe Services

Ivy Cyber commercial PrivacySafe offerings currently include Gold identities at @privacysafe.me, Platinum identities at @privacysafe.gg, and Enterprise deployments using an approved customer domain. Pricing, storage, support, hosting region, deployment scope, and other service-specific terms may be stated on the product page, checkout, order, statement of work, or enterprise agreement. A specific written agreement controls over these general Terms where the two conflict.

Free Software and Foundation Services

Free software remains governed by its applicable software license regardless of whether Ivy Cyber also offers paid deployment, hosting, hardware, or support. PrivacySafe Silver at @privacysafe.xyz and Foundation-operated public-interest services are separate from Ivy Cyber’s paid subscription tiers and are governed by the PrivacySafe Foundation Terms of Use, except for a separately purchased Ivy Cyber service.

Support

Gratis software, source code, archived projects, and Foundation public services do not automatically include an Ivy Cyber support commitment. Paid support applies only where it is included in the applicable product description, subscription, order, or written agreement.

Vendor and Partner Use

Vendors or partners integrating Ivy Cyber software, hosted services, or support into their own offerings must follow the applicable software licenses, trademark rules, and any written commercial agreement. Questions may be sent to legal@ivycyber.com.

7. Product Images, Renderings, Drawings, and Specifications

Product photographs, graphics, drawings, diagrams, mockups, and artistic renderings are provided to help describe a product and may not depict the exact unit ultimately supplied. Where a product page identifies an image as a rendering or illustration, the image is illustrative rather than a promise that every cosmetic detail will be identical.

Graphics shown may be artistic renderings based on actual features, and final units may differ in shape, accessories, design, and finish. Product appearance may also vary in color, texture, labeling, packaging, component brand or revision, and other non-material details because of manufacturing revisions, availability, supply-chain conditions, or substitutions.

The material specifications, functions, included items, compatibility statements, and configuration expressly stated on the applicable product page, order, invoice, or written agreement control over a generalized image or drawing. Ivy Cyber will not intentionally substitute a materially inferior product for a specifically promised product without disclosure or agreement. Nothing in this section limits a non-waivable consumer right or a written warranty.

7. Shipping, Returns, and Refunds

Returns

  • Only accepted for verified defective items within 30 days
  • Full refund if the product is discontinued before shipping
  • Customer pays return shipping
  • Setup and shipping fees are non-refundable
  • No refunds once processing or shipping begins, except where required by applicable law or expressly stated in the applicable product terms

Shipping Inspection and Damage Claims

  • Customers must inspect shipments immediately upon delivery and document any visible damage before accepting the delivery
  • Claims for concealed damage must be submitted within 24 hours of delivery
  • Photographic documentation of all sides of the product and packaging is required
  • Original packaging must be retained for inspection
  • Failure to comply may result in denial of damage claims

Refused Shipments and Delays

  • Refusing a shipment may result in damage and delays
  • Refused shipments may incur restocking fees
  • Contact support immediately if issues are found

Non-returnable Items

  • Screen protectors, privacy filters, device cases and covers, webcam covers
  • Stickers
  • Items intended for human or animal consumption
  • Rubber feet, screws, accessories

Digital Goods

All sales of digital products, including but not limited to remote events, online classes, curriculum access, downloadable files, software downloads, digital subscriptions once activated, and other electronically delivered content, are final upon purchase except where applicable law requires otherwise or the specific product terms expressly provide a more favorable right.

  • Refunds will be considered within 24 hours if content has not yet been accessed or downloaded
  • Event tickets are non-transferable
  • Missed live events are not eligible for a refund

8. Bookings, Consultations, and Professional Sessions

Bookings and consultations reserve limited professional time. Unless a product page, booking page, order, proposal, or written agreement states otherwise, by purchasing a booking or consultation you agree to the following conditions.

Cancellation Fee

If you choose to cancel your purchase of a booking or consultation within the first 24 hours, a cancellation fee equal to 50% of the purchase price applies. If a refund is otherwise due for a cancellation made during that first 24-hour period, 50% of the purchase price will be deducted from the refund, except where applicable law requires otherwise.

No Refunds After 24 Hours

After 24 hours, there are no refunds for booking or consultation purchases, except where applicable law requires otherwise or a written agreement expressly provides otherwise.

Availability and Scheduling

People identified in a consultation or booking description participate subject to availability. After a booking is completed, Ivy Cyber will arrange the session time or provide the applicable scheduling instructions. A booking does not guarantee that a particular person will be available at every requested date or time.

No Pitches

A consultation or professional session is not a venue for sales attempts or promotional outreach. Any effort to market products or services may end the session.

No Recruitment

Recruitment attempts of any kind are not permitted. This includes efforts to hire, solicit employment, request introductions for employment, or probe for intelligence about staff or partners. Any such attempt may end the session immediately.

No Trade Secrets or Sensitive Competitive Information

We do not request or require confidential proprietary details from you. Please do not disclose information that your organization considers secret or sensitive. We will not accept liability for information you choose to reveal, except to the extent applicable law or a separate written agreement provides otherwise.

No Recording or Publication

Unless Ivy Cyber gives prior written permission, recording, reproducing, distributing, or posting any part of a private consultation or professional session is not permitted. This includes audio, video, transcripts, screenshots, or material intended for public release.

Off the Record Agreement

Private consultations are provided solely for professional or strategic guidance. We will maintain discretion regarding the subjects discussed. You agree to the same standard of privacy and acknowledge that any attempt to misrepresent or publicly attribute statements to our team without written permission violates these Terms.

No Corporate Espionage or Journalism

Any attempt to gather intelligence about our clients, partners, staff, or internal methods through a private consultation is not permitted. This includes efforts linked to news gathering, undercover reporting, industry research intended for publication, or attempts to obtain information for a competitor. Private consultations are not a source for quotes, attribution, or background material unless Ivy Cyber expressly agrees otherwise in writing. Any prohibited attempt may end the session and may result in further action.

Reservation of Rights

We reserve the right to end any booking, consultation, or professional session that violates these Terms. Ending a session for a material violation of these rules does not create a right to a refund except where applicable law requires otherwise.

9. Hardware Warranty and Magnuson-Moss Compliance

Our hardware warranties are provided with full transparency and, where applicable, in accordance with the Magnuson-Moss Warranty Act (MMWA) and other non-waivable federal and state consumer-protection law.

Warranty Policy

  • New physical hardware sold by Ivy Cyber carries a 1-year limited warranty unless the applicable product page, written warranty, order, or manufacturer warranty states different coverage.
  • Refurbished items carry a 90-day limited warranty unless different coverage is stated in writing.
  • Accessories carry a 30-day defect warranty unless different coverage is stated in writing.
  • Software is governed separately by its applicable license and any purchased support agreement.
  • Warranty coverage excludes software, cosmetic damage, misuse, and unauthorized modifications except where the applicable written warranty or law provides otherwise.

Warranty Exclusions

  • Consumable parts, including batteries, unless failure is due to a defect in materials or workmanship or is otherwise covered by the applicable written warranty or law.
  • Cosmetic damage, including scratches, dents, broken ports, or similar damage not caused by a covered defect.
  • Damage caused by use with incompatible or unsupported components or peripherals.
  • Damage caused by accidents, abuse, misuse, fire, water, earthquakes, liquid exposure, or other external causes.
  • Operation outside intended environmental parameters, including excessive heat, humidity, cold, or other conditions outside published specifications.
  • Unauthorized repairs or hardware modifications that cause or contribute to the claimed damage.
  • Normal wear and tear.

Warranty Claim Denial

  • The claim is submitted outside the applicable warranty period.
  • The customer fails to respond to reasonable support communications within 30 days.
  • Required troubleshooting steps are not reasonably followed.
  • Improper packaging causes damage during a return shipment.
  • The claimed damage results from customer misuse, an excluded cause, or an unauthorized modification.

Warranty Claims Process and Additional Information

To initiate a warranty claim, contact support@ivycyber.com with proof of purchase, a detailed description of the defect, and any relevant photographs or diagnostic information. If a warranty claim is approved, you may be responsible for return shipping costs unless the written warranty, product terms, or applicable law provides otherwise.

This Limited Warranty gives you specific legal rights, and you may also have additional rights that vary by state or jurisdiction. Nothing in these Terms excludes or limits warranty or consumer rights that cannot lawfully be excluded or limited, including rights that may apply under the Magnuson-Moss Warranty Act or applicable state law.

To the extent permitted by applicable law, implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are disclaimed or limited to the maximum extent permitted. Where an implied warranty cannot lawfully be disclaimed, it remains in effect for the period and scope required by applicable law.

A copy of the applicable written Limited Warranty is provided with covered products where required and is also available on request from support@ivycyber.com.

10. FLOSS Licensing of Components

Software components are governed by their respective licenses and consist substantially of Free/Libre and Open Source Software (FLOSS). Those licenses independently define your rights to run, study, copy, modify, and redistribute covered software and may include their own warranty disclaimers and liability terms. Product-specific commercial terms do not cancel permissions granted directly by an applicable free-software license.

Operating Systems and Upstream Software

PrivacySafe hardware may be offered with operating systems such as GrapheneOS or CalyxOS, or with other operating systems where stated for a particular product or deployment. Where Ivy Cyber supplies a GNU/Linux system or GNU/Linux-based component, the applicable upstream distributions, packages, and licenses govern those components. Ivy Cyber is not the copyright holder or upstream support provider for all third-party FLOSS included with a product.

Alternative Operating System Installations

Customers requesting an alternative operating-system installation should contact orders@ivycyber.com before shipment. Compatibility, licensing, configuration, support coverage, and available services vary by device and operating system and may require a separate written agreement.

11. Payments

Ivy Cyber accepts commercial payments through Stripe and may also offer PayPal or Venmo. Depending on the checkout configuration and location, Stripe may support credit or debit cards, ACH, direct debit, and other available payment methods. The payment method presented at checkout controls for that transaction. Payment providers process payment credentials under their own terms and privacy notices.

Ivy Cyber does not need to retain complete card numbers, bank-account credentials, or card security codes when payment credentials are entered directly into the payment provider’s payment flow. We may retain transaction identifiers, payment status, limited payment-method details, billing information, fraud or risk information, and other records reasonably necessary for fulfillment, support, accounting, tax, chargeback, fraud-prevention, and legal purposes.

Occasional in-person events may use a different payment processor. Such occasional use does not make that provider a normal online payment provider under these Terms; when practical, the processor will be identified at the point of sale or on the transaction receipt.

Subscription Billing and Renewal

Paid subscriptions renew for the same billing interval at the price disclosed for renewal unless canceled before renewal or otherwise stated in the applicable offer. You may cancel through available account controls or by contacting support. If a payment attempt fails, we may retry it and may provide a grace period before suspending access. Price changes apply prospectively and will be communicated when required by law or the applicable subscription terms. Refunds, credits, and unused prepaid amounts are governed by the applicable product terms and non-waivable consumer law.

12. Currency, Exchange Rates, and Fraud Prevention

Prices are displayed in the currency shown at checkout or in the applicable quote. Payment providers, card networks, banks, or wallet services may perform currency conversion and may impose their own fees or exchange rates. Ivy Cyber is not responsible for third-party conversion charges. We and our payment providers may use transaction, device, account, or risk information to prevent fraud and abuse.

13. Cryptocurrency Payments

Ivy Cyber accepts cryptocurrency through more than one payment route for commercial purchases. Current instructions are published at https://ivycyber.com/crypto. These commercial payment routes are separate from cryptocurrency donations to the PrivacySafe Foundation, Inc., which must use the Foundation donation instructions at https://privacysafe.foundation/crypto.

In-Cart Cryptocurrency Invoices

The ordinary shopping-cart cryptocurrency option generates an invoice associated with the customer’s Ivy Cyber order and displays the wallet address or QR code needed for direct payment. Current options may include Bitcoin (BTC), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Monero (XMR), Solana (SOL), Tether on Ethereum (USDT_ERC20), and USD Coin (USDC). Because the payment is associated with an ordinary order, it should not be treated as anonymous merely because cryptocurrency is used.

Privacy-Oriented BTCPay Server Checkout

Ivy Cyber also operates a self-hosted checkout at cryptopay.ivycyber.com. Current options include Bitcoin over the Lightning Network, Monero, Litecoin, and Dogecoin. This route can reduce the amount of personal and payment information shared with conventional processors and, depending on how it is used, may support substantially greater transaction privacy. It does not guarantee anonymity. Public blockchain records, wallet behavior, network metadata, and information already supplied to Ivy Cyber may still identify or correlate a transaction.

Bitcoin Lightning payments may also be arranged through Radar.chat at ivycyber@radar.cash. Other cryptocurrencies may be accepted by arrangement. Do not send funds until the receiving address, asset, network, amount, and invoice instructions have been verified. Cryptocurrency payments are generally irreversible, and funds sent to an incorrect address or network may be unrecoverable.

For encrypted payment support, contact orders@ivycyber.com or support@ivycyber.com using the published GPG key where appropriate. The verified orders fingerprint is 2A31 B66D 9359 5A36 423C 7120 376C 7159 AF52 635C.

14. Privacy Policy

Our Privacy Policy explains Ivy Cyber’s collection, use, sharing, security, retention, international processing, and privacy-rights practices. It is incorporated into these Terms to the extent relevant to an Ivy Cyber Service or Product.

15. PrivacySafe Subscription Services

Ivy Cyber commercial PrivacySafe subscriptions include Gold at @privacysafe.me, Platinum at @privacysafe.gg, and Enterprise deployments on an approved customer domain. PrivacySafe Silver at @privacysafe.xyz is a Foundation-supported free offering and is not an Ivy Cyber paid tier merely because Ivy Cyber supplies technical services to the Foundation.

PrivacySafe uses a zero-knowledge design and end-to-end encryption for supported private content. For content protected by user-controlled keys, Ivy Cyber is not intended to possess the ability to decrypt that content. You are responsible for protecting credentials, recovery material, and encryption keys. Loss of required keys or credentials may make encrypted content permanently inaccessible.

Paid synchronization storage may by default be hosted in Ontario, Canada. Managed alternatives may be available in the United States or Iceland (EEA), and enterprise arrangements may use other agreed regions or providers. Storage quotas, service levels, support commitments, retention periods, backup practices, and migration terms are those stated in the applicable product description or written agreement. We do not promise that every subscription uses the same retention period.

Account and Data Deletion

PrivacySafe uses a zero-knowledge design for supported encrypted content, and loss or deletion of user-controlled keys can make that content permanently inaccessible. PrivacySafe identity deletion is permanent and irreversible. PrivacySafe identities are separate from Ivy Cyber storefront, billing, and payment accounts and are not routinely correlated with those records unless a user or customer voluntarily provides information linking the contexts.

The current deletion procedures, including PrivacySafe identity deletion, Ivy Cyber storefront/customer-account deletion, data-only requests, and Foundation-operated PrivacySafe Social export, migration, and deletion, are maintained at https://ivycyber.com/delete-account/. The Privacy Policy explains Ivy Cyber retention practices and the distinction between encrypted PrivacySafe content and ordinary commercial records.

16. Third-Party Services

Some Services interoperate with independent payment providers, carriers, hosting providers, domain registries, communications systems, or other third parties. Their services are governed by their own terms and privacy practices. Ivy Cyber is responsible for its own contractual and legal obligations but does not control an independent provider’s systems merely because the provider is linked or integrated.

17. PrivacySafe Foundation Contributions

Donations, memberships, grants, sponsorships, and other contributions to PrivacySafe Foundation, Inc. are governed by the Foundation’s Terms of Use and donation materials, not by these Ivy Cyber commercial Terms. Ivy Cyber may provide ecommerce, infrastructure, technical, or security assistance to the Foundation where agreed. Foundation-controlled charitable funds and wallets remain under Foundation control.

18. Export, Sanctions, and Legal Compliance

You may not use Ivy Cyber Services in violation of applicable export-control, sanctions, trade, or other laws. You are responsible for determining whether your use, deployment, import, export, or transfer of hardware, software, cryptographic technology, or services is lawful in the jurisdictions relevant to you. Nothing in these Terms requires either party to complete a transaction prohibited by applicable law.

19. Force Majeure

To the extent permitted by law, Ivy Cyber is not responsible for delay or failure caused by events beyond its reasonable control, including major network failures, upstream provider outages, natural disasters, war, civil disorder, labor disruptions, government actions, or other force-majeure events. This provision does not limit obligations that applicable law does not permit us to exclude.

20. Disclaimer of Warranty

THERE IS NO WARRANTY UNLESS AGREED TO IN WRITING BY ALL RELEVANT PARTIES IN APPLICABLE CIRCUMSTANCES, OR UNLESS A WARRANTY IS DETERMINED TO APPLY UNDER SUCH CIRCUMSTANCES AS DESCRIBED ABOVE, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE SOFTWARE OR HARDWARE “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE OR HARDWARE IS WITH YOU. SHOULD THE SOFTWARE OR HARDWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

21. Limitation of Liability

IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY PARTY BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE OR HARDWARE (INCLUDING BUT NOT LIMITED TO PERSONAL INJURY OR PROFESSIONAL INJURY OR FINANCIAL LOSS OR LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE SOFTWARE OR HARDWARE TO OPERATE WITH ANY OTHER SITE OR SOFTWARE OR HARDWARE), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

22. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Connecticut, United States, without regard to conflict-of-laws principles, except to the extent mandatory consumer or other law in your jurisdiction applies and cannot lawfully be waived. If a dispute arises between you and Ivy Cyber relating to these Terms, the use of our Services or Products, or any related issue, we aim to resolve it fairly and efficiently. Most concerns can be resolved informally by contacting our team at legal@ivycyber.com.

If informal resolution is not possible, you may choose to resolve the dispute through final and binding arbitration or by pursuing a claim in a court of competent jurisdiction located in New Haven County, Connecticut. Arbitration, if selected, will be conducted by a mutually agreed provider using procedures designed to minimize cost and complexity.

Nothing in this section prevents either party from seeking injunctive or equitable relief in court when appropriate, especially in matters involving copyright, trademarks, software licensing, trade secrets, confidential information, or misuse of services. We do not require users to waive their rights to participate in a class action or collective proceeding. However, we ask that individual disputes be attempted in good faith before collective legal action is considered.

Contact Information

Ivy Cyber LLC

1204 Main St Num 1197

Branford, CT 06405-3787

+1 (929) 748-7233

privacy@ivycyber.com